Today, there are millions of brands out there scampering for a piece of the customer’s mind. A branding exercise can be called a success if it can invoke a certain emotional response when mentioned in a room full of people. But it is also so easy to get lost in the ocean when building a brand. So how do your consumers identify you in comparison to your competitors?
That’s your brand. Rolex and Daniel Wellington, both sell watches, but what sets them apart is the way they choose to communicate their attributes and merits to their respective segments.
And of course, a ‘product’ is not just defined by its attributes but also on how consumers perceive it. How a healthy snack is packaged can set it apart from a fried wafer. The colours on the design and materials used on the packaging can be just as relevant to building perception as the product itself.
Imagine you’re building a Bed and Breakfast business. Setting up a brand would require conjuring up images of convenience on the premise as well as on the website, friendly service, and a range of breakfast options, which comes with any BnB service and sharing the vision with your target customers every time they look up a similar service.
When coming up with a branding exercise it would be pertinent to consider the pointers listed below:
Let you brand colour talk
There is no stronger communication method than the right colour for your brand when it comes to driving recall. According to a report by the Seoul International Color Expo, 92.6% of consumers responded saying that the visual aspect is what makes them think of a particular brand.
Too much red on the cover and consumers would know that the product deals in and with passion. White could signify peace and purity like the Unilever soap brand ‘Dove’ whereas green would mean eco-friendly and organic nature of the brands like ‘Whole Foods’.
In the era we currently live in, consumers always want an open channel to engage with the brand. Make sure your digital presence is consistent with your brand image. The colours and the overall look and feel of the website should convey the same message as the brand. The same goes for social media. The offers, campaigns, or any other engagement should be planned to keep the brands’ core theme in mind.
Build a strong brand personality
A brand is more than just a product. It is a state of mind and it should be visible in its personality. When husband and wife duo, Jin Suk and Do Won Chang started Forever21, they built a youthful and vibrant brand for the young who aspired to look as fashionable as a luxury brand like Zara at a fraction of their cost.
Superiority and Longevity
The true purpose of branding is to become at the top of the mind recall for your customer. This can be achieved when your product or service is seen as superior to its competitors. Superior does not mean the best but consumers need to ‘perceive’ them as such.
Also, if consumers are convinced that you are going to be there for a long time, they start looking at you as a brand.
This has nothing to do with the quality or customer service but the emotional response that you can invoke within people’s minds.
Find your Influencer
In this exponentially growing digital world, Influencers are a recent breed that has amassed a following of internet users. People listen to what they have to say and believe in them. An influencer can reliably take your message to your target audience and create a perception in your favor. The best part is that the cost and time required is relatively lower than traditional marketing techniques.